Answers for patients and providers

CareXo is a healthcare scheduling platform that helps patients find independent providers and request appointments online.

No. CareXo does not provide medical care. Independent providers handle care, records, insurance, and patient communication directly.

Yes. Patients can search provider profiles and send an appointment request online. The provider reviews the request before anything is finalized.

Patients do not pay CareXo upfront to send an appointment request. Providers may have their own fees, insurance rules, co-pays, or patient responsibility, which should be confirmed directly with the provider.

Independent providers and insurance plans handle insurance verification, benefits, referrals, and patient responsibility. CareXo may show insurance information shared by providers, but patients should confirm coverage before care.

CareXo is not for medical emergencies. If this is a medical emergency, call 911 or visit the nearest emergency room.

CareXo helps independent providers receive organized appointment requests from patients searching online for care.

Early providers can join the CareXo network with no upfront listing fee. Provider billing depends on the final provider agreement and billing setup.

No. CareXo may charge a simple per-confirmed-appointment platform fee, expected around $20-$35, once billing is enabled. Final charges depend on the provider agreement and billing setup.

Independent providers handle HIPAA obligations, medical records, insurance verification, clinical decisions, and patient care directly.

Yes. Approved providers can manage profile details and availability inside their CareXo provider workspace as the platform setup is completed.