Privacy & Security
Security & Privacy at CareXo
Protecting healthcare information is a core part of how CareXo is designed and operated.
HIPAA & Patient Information
CareXo uses technical safeguards designed to protect patient information and support applicable HIPAA requirements.
These safeguards are part of protecting healthcare information; they are not a certification or a guarantee of compliance. Applicable obligations also depend on how a practice uses the platform.
Infrastructure Security
The public CareXo site uses HTTPS. Protected provider operations verify the signed-in account and its access to the requested provider. Server-side checks and database access rules help separate public profile information from restricted records.
Access & Data Minimization
Appointment requests are associated with a specific provider. Authorized providers and practice team members receive information relevant to reviewing and managing those requests. Public provider profiles are separate from patient request details.
Privacy & Legal
Read the existing CareXo privacy and platform-use information for more detail.
Security Questions
Contact CareXo through our existing support channel for privacy or security questions. Please do not include passwords, verification codes, or medical records in your initial message.
Contact CareXo support